The Eko Electricity Distribution Company (EKEDC) is committed to providing meters to its customers, irrespective of the challenges in the sector, its Chief Operating officer, Sam Nwaire, has said.
He said the Federal Government gave the power distribution companies (DisCos) a five-year term (2013-2018) to supply meters to their customers, adding that the problems in the industry have prevented many firms from meeting the date.
He said: “The Federal Government gave a five-year term for the supply of meters to the DisCos. The agreement was signed in November 2013, but the date was brought back to November 2014 due to some problems in the industry.’’
Speaking during a stakeholders’ forum in Lagos, he said EKEDC is customer-centric, adding that the firm is doing its best to solve the metering problems and provide electricity to its customers. “We operate an open-door policy, as evident in the ways and manners we listen to our customers and attend to their needs after we have investigated their claims. We have introduced a number of measures in order to satisfy our customers. They include providing meters, transformers and other equipment to them,” he added.